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Inbox & reviews

Reply to a DM

Draft a helpful reply to an Instagram / Facebook DM with the right product link and WhatsApp desk.

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Free plan, no card needed. 1,500 credits every day.

What it makes

Drafted replies, each waiting for your approval before it is sent

Before anything goes out

Anything this template would post, send or spend waits in Approvals until someone on your team approves it.

What it costs

Usually 150 to 500 credits a run (1,000 credits cost about $1). Every plan gets 1,500 free credits a day.

Who it's for

What it asks you

Fill in what you know. Fields marked * are needed; the rest are optional and the assistant uses your brand kit where it can.

  • Customer message *
  • Channel
  • Context (product, previous messages)

Works best with

Part of

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Inbox & reviews

Reply to comments

Paste a batch of comments; get a reply for each, flagged when it should be hidden or escalated.

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Inbox & reviews

Reply to a review

A professional response to a Google / TripAdvisor review that addresses specifics and never argues.

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See all inbox & reviews templates

Use this template free

Sign up, answer a few questions and check the result before anything goes out.

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Invite-only beta. We're letting people in gradually.